ATEC Co., Ltd. (“we”) respects and protects the personal data of visitors to atec.com.vn, in line with Law on Personal Data Protection No. 91/2025/QH15, Decree No. 356/2025/ND-CP and related regulations.
1. Data we collect
Only data you provide voluntarily when sending a quote request or a contact message:
- Full name, company name, phone number and email.
- Tax code, invoicing details and delivery address (if you provide them).
- Request content, equipment list and notes.
We do not ask for sensitive personal data. The website does not knowingly collect data from persons under 16.
2. How we use it
- To contact you, advise, prepare quotations and process orders.
- To deliver, invoice, provide warranty and after-sales care.
- To meet legal obligations (accounting, tax) and handle complaints and disputes.
- To keep the website secure and free of fraud and spam.
We do not sell personal data and only send product information with your consent.
3. Legal basis and consent
By submitting a form and ticking agreement to this policy, you agree that we process your data for the purposes in section 2. You may withdraw consent at any time; withdrawal does not affect processing already carried out and may mean we can no longer act on your request.
4. Sharing
Data is shared only as needed with:
- Carriers, manufacturers or distributors, for delivery and warranty.
- Technical service providers such as website hosting, anti-spam and email, bound by suitable confidentiality commitments. Some providers have servers outside Vietnam; transfers are made as the law allows.
- Competent state authorities when required by law.
5. Retention and security
Data is kept for as long as needed for the stated purposes and for the record-keeping periods set by law, then deleted or anonymised. We apply suitable technical and organisational measures: HTTPS connections, restricted access to data, spam control and authenticated administrator access.
6. Cookies and browser storage
The website uses your browser’s storage (localStorage) to remember the equipment you have selected for a quote; this stays on your device and you can clear it at any time. We do not use advertising or behaviour-tracking cookies. When a form uses spam verification, the verification provider may set technical cookies needed for that purpose.
7. Your rights
Under the law you have the right to be informed, to consent or refuse, to withdraw consent, to access, correct, request deletion, restrict or object to processing, to request a copy of your data, to complain and to claim damages where applicable. To exercise them, write to [email protected] or call 0939005959. We may verify your identity first and respond within the period required by law.
8. Contact
ATEC Co., Ltd., 204/21 Thong Nhat, Go Vap Ward, Ho Chi Minh City, Vietnam. Email: [email protected]. Phone: 0939005959.
We may update this policy when the law or the way we handle data changes; the latest update date is shown at the top of the page.